Introduction

AutoMarket (“we,” “our,” or “us”) operates automarket.co.ke. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you visit our site or make a purchase, we may collect the following personal information:

• Contact Information: Name, email address (automarket064@gmail.com for communications), phone number, and physical address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and transaction history
• Order Information: Products purchased, order history, and delivery preferences
• Communication Data: Records of your correspondence with us

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and referring website
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and delivery
• Customer Service: To respond to your inquiries, provide customer support, and resolve issues
• Account Management: To create and manage your account, including password resets
• Marketing Communications: To send you promotional emails, newsletters, and special offers (you may opt out at any time)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, hosting providers)
• Business Partners: Trusted partners who assist in delivering products and services
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Enable shopping cart functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at automarket064@gmail.com.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Order information is typically retained for 7 years for accounting and legal purposes.

Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the “Last Updated” date
• Sending you an email notification (for material changes)

Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AutoMarket
Email: automarket064@gmail.com
Phone: 0702906176
Address: Nairobi, Kenya

Consent

By using automarket.co.ke, you consent to our Privacy Policy and agree to its terms.

Read – Terms and Conditions – Click here